Shipping Policy

Shipping Policy – Mojika Foods Pvt Ltd

This Shipping Policy outlines the shipping and delivery practices of Mojika Foods Pvt Ltd (“Company,” “we,” “us,” or “our”) for customers (“you” or “your”) who place orders through our e-commerce website.

1. Order Processing Time

1.1. Orders are typically processed within [X] business days from the date of purchase. Business days do not include weekends or public holidays.

1.2. Processing times may vary during peak seasons or promotional periods.

2. Shipping Methods

2.1. We offer various shipping methods, which may include standard shipping, expedited shipping, and international shipping.

2.2. You can select your preferred shipping method during the checkout process. Shipping costs will vary based on the chosen method and the destination.

3. Shipping Timeframes

3.1. Shipping times depend on the shipping method selected and the destination of the order.

3.2. Estimated shipping times are as follows:

• Standard Shipping: [X] to [Y] business days
• Expedited Shipping: [A] to [B] business days
• International Shipping: [C] to [D] business days

3.3. Please note that these are estimated shipping times and actual delivery may vary due to factors beyond our control.

4. Tracking and Notifications

4.1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track the status of your package.

4.2. You can also track your order by logging into your account on our website.

5. Shipping Locations

5.1. We currently offer shipping within [List of Countries/Regions where shipping is available]. For international shipping, customs and import duties may apply and are the responsibility of the recipient.

6. Shipping Costs

6.1. Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination.

6.2. Shipping costs are displayed during the checkout process before you confirm your order.

7. Order Changes and Address Modifications

7.1. Once an order is placed, changes to the shipping address or order details may not be possible. Please ensure the accuracy of your information before finalizing your order.

8. Order Tracking and Support

8.1. For assistance with tracking your order or any shipping-related inquiries, please contact our customer support team at [customer support email/phone number].

9. Delays and Incidents

9.1. While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues. We appreciate your patience and understanding.

10. Returns Due to Non-Delivery

10.1. If your order is not delivered within a reasonable time after the estimated delivery date, please contact our customer support team to initiate an investigation and resolve the issue.